A Guide to Importing Email into the Carbonio Email Server

To import email to the Carbonio Email Server, you'll typically need to follow these general steps. Please note that the exact process may vary depending on the specific version of Carbonio you are using, so refer to the official documentation or contact Carbonio's support for detailed instructions.

Set up your Carbonio Email Server: Before importing emails, ensure that your Carbonio Email Server is properly installed and configured. Follow the provided documentation or guidelines from Carbonio for the initial setup.

Prepare your email data: Gather the email data you want to import. This typically includes emails, attachments, and folder structures.

Connect to Carbonio: Access the Carbonio Email Server administration interface or webmail interface using your preferred web browser. Login with your admin credentials or the account to which you want to import the emails.

Import emails using IMAP or other methods: Carbonio generally supports importing emails through various methods, including IMAP, mailbox synchronization, or direct database imports. Find the approach that best satisfies your needs. Here are a few typical approaches:

a. IMAP migration: This method is suitable if you have access to the source email server or account via IMAP. Use the IMAP migration feature in the Carbonio interface to connect to the source server, select the folders or emails you want to import, and initiate the migration process.

b. Mailbox synchronization: If you have email data stored in a local email client such as Outlook or Thunderbird, you can set up mailbox synchronization with Carbonio. Configure Carbonio as a new account in your email client, and it will sync your emails to the Carbonio server.

c. Database import: Carbonio may provide options to import emails directly from a database or other file formats. Refer to the Carbonio documentation for details on how to prepare the data and import it into the Carbonio server.

Monitor the import process: Depending on the size and complexity of your email data, the import process may take some time. Monitor the progress within the Carbonio interface or check the server logs for any errors or notifications related to the import.

Verify imported emails: After the import is complete, review your imported emails within the Carbonio interface. Ensure that the folder structure, email content, and attachments are intact and accurately imported.

It's important to consult Carbonio's official documentation or Carbonio Email Service provider or  reach out to their support team for specific instructions tailored to the version and configuration of the Carbonio Email Server you are using.